[WARNING] Wayfair Credit Card Review // The Not So ‘Fair’ Card!

By Mark Huntley, J.D.

Real estate investor, lawyer, personal finance writer, and Co-Founder of Credit Knocks

Advertiser Disclaimer - Some links on this page may pay us advertising fees.

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The Wayfair Credit Card perks allows customers to choose between 3% rewards or no interest financing for a short period of time on selected items at checkout. Unfortunately, the Wayfair card is issued by Comenity Bank with extremely high APR rates and an even worse customer service record. The Comenity Wayfair Credit Card reviews tell of horrifying stories such as accounts in good standing being closed at the determent of customers credit scores. Choosing a more traditional credit card over the Wayfair Comenity Bank Card could literally save your credit score and thousands of dollars in interest payments over your lifetime. 

Wayfair Credit Card


Annual Fee

28.49% Variable

Credit Needed 


Points value extremely low


One of the highest APR's we reviewed


Limited use to Wayfair companies


Only concerned about you making your payments

    Credit Knocks Overall Star Rating:     

  • No Annual Fee 
  • Rewards Program
  • Reports To Major Credit Bureaus
  • Rewards Low Value
  • High APR
  • Limited Use
  • Poor Customer Service


The Wayfair Credit Card starts by charging you some of the highest APR rates we have reviewed but does offer flexible financing options under some scenarios. 

Keep in mind that the Comenity Bank Wayfair Store Card cannot be used anywhere else but at Wayfair/Comenity owned stores. 

A major problem with this card is the issuer, Comenity Bank, who will cancel your card if you do not keep a balance and pay them interest regardless if you always pay on time or how long you have been a customer. 

When a revolving credit card account is closed it can hurt your credit score which plays a major role in the interest rates you receive on future credit card offers, auto loans and even home mortgages. 

There are many traditional credit cards that would be a better choice over the Comenity/Wayfair Card if you are looking for a credit card. 

This Wayfair Credit Card review was written so that you can understand how their card works, its short comings, and better alternatives.

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Update: Wayfair Credit Card Cancelled!!!

Comenity Bank and Wayfair Credit Cards are going their separate ways. 

It is so sad to see the end of  years of fleecing Wayfair customers with high interest rate credit cards and sorry rewards. 

If you are a Wayfair credit card holder, your rewards will be good through September 10, 2021. 

However, you will no longer be able to use your credit card and it will be cancelled once you finish paying it off. 

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What's The Wayfair Credit Card?

The Wayfair Credit Card accounts are issued by Comenity Bank for use only at the Wayfair stores and their online website. 

Just to be clear, this card cannot be used anywhere but on the Wayfair website or in their family of stores including Joss & Main, Birch Lane, AllModern, and Perigold. 

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In a 2019 Credit Card Insider survey, they found that 40% of retail store credit card holders regretted applying for their store card. We recommend that you apply for a traditional credit card. 

Check out today's most popular credit cards with the best rates.  

You will not find a Visa, MasterCard, Discover, or American Express, logo on this card so it can't be used anywhere else. 

Customers who use the Wayfair card to make purchases will have the option to receive 3% in rewards or select flexible financing for a short period of time. 

Wayfair rewards expire one year from the date they are rewarded on eligible purchases and can be applied to a future purchases account balance. 

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Increase Your Credit by 100+ Points

In a recent study at Credit Knocks, we found that *48% of clients who used a credit repair company got a credit score increase of 100+ points.

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The Comenity/Wayfair card also offers $40 off of your first purchase of $250 and free shipping when you use their card at checkout. 

Overall, the 3% rewards does little to offset the 28.49% APR rate you will be spending on interest each month to receive those rewards,  the actual savings is very low as compared to many other rewards programs. 

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Basically what you get with a Wayfair CC is a high interest rate card that can't be used anywhere but Wayfair and a few other of their obscure and lesser known stores.  

Regardless of your credit score there are many better alternatives to the Comenity Wayfair Card option that will save you more money. 

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Who Is Comenity Bank?

Comenity Bank and Comenity Capital Bank are owned by Data Alliance and together manage multiple customer loyalty programs. 

Generally, they work with retail locations and provide them with store credit cards, rewards programs and marketing information to retain customers. 

They have a horrible reputation for cancelling customers store credit cards of people who pay off their credit cards regularly and don't pay interest. 

It doesn't matter how much you charge on your card, or how long you have had it, if they are not making money in the form of interest or late payments, and you pay off your card... 

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They will cancel it! 

Many Comenity Bank Reviews can be found complaining about how bad their credit score was affected after having their revolving credit account closed for no reason. 

Beware, signing up for a store credit card issued by Comenity Bank or Comenity Capital Bank can cost you a lot of money. 

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Comenity Bank/Wayfair Card Basics

Below are some of the basic features of the Comenity Bank/Wayfair CC:

  • Card type: Unsecured
  • Interest rate: 28.49% Variable
  • Annual fee: $0
  • Rewards: Choose between 3% rewards or flexible financing options
  • Security deposit: None
  • Foreign transaction fee: N/A
  • Credit reporting: Reports payment history to all three credit bureaus.
  • Cash advance fee: N/A
  • Cash advance APR: N/A
  • Late payment fee: Up to $39.00
  • Returned payment fee: Up to $39.00
  • Over The Credit Limit: None

Remember that if you payoff the complete balance of your card regularly, customers regularly complain that Comenity Bank may close your Wayfair Credit Account which could hurt your credit score. 

Wayfair Comenity Bank Benefits

The Wayfair card offers their customers 3% rewards on eligible purchases or they can choose flexible financing options on some products. 

In addition, the Wayfair Rewards also include the following: 

  • Choose between 3% rewards or flexible financing options on eligible products
  • Free shipping when you use your Wayfair/Comenity Bank Card
  • $40 off your first $250 purchase
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What Is The Starting Comenity Wayfair Credit Limit 

Your initial Wayfair credit limit will be determined by a number of factors including your credit history and income. 

There is no way of predicting the credit limit you will be given.  

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Get a free consultation with a credit repair expert to see how much they can help your credit score.

It's quick, easy, and free.

Wayfair Credit Limit Increase

Your Comenity Bank/Wayfair CC will periodically be reviewed for eligible credit limit increases. 

If you make you payments on time, Comenity Bank will consider you for a credit limit increase. 

You can also request a credit limit increase on your customer dashboard or by calling Comenity Bank directly. 

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The above is actually true for most credit cards and should not be a determining factor in choosing a high interest, low reward, Wayfair Card. 

What makes credit limit increases so great is that they allow you to:

  • Decrease Your Credit Utilization
  • Increase Your Available Credit
  • Obtain New Credit Without Affecting Your Age Of Accounts

Wayfair Credit Card Pros & Cons



Reports To Major Credit Bureaus

Rewards Program

$0 Annual Fee

28.49% Variable APR

Limited Use

Bad Customer Service

Low Rewards Value

Best Alternatives To The Comenity Wayfair Card

Comenity Bank is the 'Nancy' of credit card companies, only caring about their profits with little concern for their customers. 

If you apply for Wayfair Credit Card you need to understand that you will be paying much more in interest rates than a more traditional credit card. 

Wayfair Rewards program offers some of the lowest value of rewards compared to their competitors.

In addition, Comenity Bank Wayfair has a long history of closing good customers accounts and hurting their credit score if they do not carry a balance and pay interest. 

Read some of the recent reviews submitted below about Comenity Bank which is the issuer and company you are actually working with if you apply for the Wayfair Comenity Credit Card. 


Steps To Take After You're Approved

The real work starts once you have been approved for your Wayfair Comenity Credit Card.

Monitor Your Credit

One of the most overlooked areas of building credit, is monitoring your credit

This is truly your first line of defense when trying to build or rebuild your credit.

You should try to find a service that allows you to monitor all 3 of your reports.

Helpful Tip

If your application goes to "Pending" status it doesn't mean Declined. Usually, more information may be needed.

Make On Time Payments

Making on time payments sounds like a super simple thing to do; however, we all live in the real world where things almost never go as planned.

Be sure, no matter what, to make your payments on time because it is super important and is one of the largest factors in your credit score.

No matter what, avoid late payments.

Keep Credit Utilization Low

Another factor to consider is credit utilization, you really want to keep this under 3% of total credit if you can but try to never get it over 15%.

For example, if your Wayfair card has a $300 limit and you spend $60.

Spending $60 on a $300 card limit means you are utilizing is around 20% of your credit on that card and it is above the recommend credit utilization percentage, so be mindful of how much you spend.

How Do I Cancel My Wayfair Comenity Bank Credit Card?

You can cancel your account at any time by contacting their Customer Service Department at the phone number listed on your billing statement or on the back of your credit card.

Is There A Fee For Closing My Account?

Outside of the fees associated with your remaining balance, there is no fee for closing your account.

I would recommend keeping the card active as long as you can, there really isn't a reason to cancel the card any time soon.

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Taking Action On Your Credit

Hopefully, you found this Wayfair Credit Card Review helpful because applying for their card could be a terrible mistake. 

Click on any of the orange buttons in this article to be taken to a page with a detailed list of many better alternative credit cards. 

Today is a great day to apply for a new credit card that you can use anywhere and be charged a fair APR interest rate, but the Wayfair Card is not that card. 

Editorial Note: The editorial content on this page is not provided or commissioned by any financial institution. Any opinions, analyses, reviews, statements or recommendations expressed in this article are those of the author’s alone, and may not have been reviewed, approved or otherwise endorsed by any of these entities prior to publication.

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  1. I just had an awful experience with Wayfair store credit card with Comenity Bank. Comenity Bank agreement clearly shows signs of aggressiveness and predatory lending. I am upset with my experience. I had purchased a $800 couch March of 2019 and signed up for 12 month promotion that if I pay off the entire balance in 12 months- no interest is charged. However, the customer service intentionally left out that if the full amount is not paid off in 12 months time, then I will be charged interest for the entire purchase amount, NOT THE REMAINING BALANCE. Because I missed one last payment of $91 on March 7, 2020 – they charged me $140.33 interest on the original purchase amount.
    Clearly, Comenity Bank and Wayfair practices predatory lending policies and hid important details to disclose while offering this deal to me. Moreover, while I tried to get the senior customer service member on phone, she deliberately kept repeating herself (like a recorded message) to me refer to me credit card statements.
    It left to to feel misunderstood and taken advantage of. Customer Service is not trained and I am utterly disappointed. I think this needs to be addressed by the lending policies. This is why I never sign up with smaller banks such Comenity! I am closing the account tomorrow and NEVER doing BUSINESS with either Wayfair or Comenity EVER AGAIN!

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